Winning Client's Heart

October 21, 2025 | 13.00 – 16.00

with Juli Nugroho (click to view trainer’s profile)

Join the “Winning Client's Heart" training by Coach Juli Nugroho; a coach, trainer and consultant who has more than 25 years of working experiences in ad agencies and client side. This training is especially designed for anybody in an ad agency who wants to build client’s ‘trust and loyalty’ relationship.

In this 3-hour training session, participants will:

  • Learn how to recognize the self-personality and the client – the key to building strong relationships.

  • Improve the professional attitude as an Account Lead – build credibility and trust.

  • Learn the principles NLP for business - persuasive communication techniques that have proven to be effective.

  • Get tools to build trust - strengthen long-term relationships with clients.

  • Recognize Neurodivergence personalities and how to work with them.

In addition, participants will also get coaching sessions to apply training materials in their daily work via WhatsApp Group.

Course Coverage

  1. The importance of Building Trust

  2. Understand Yourself and Understand Your Client’s Personalities

  3. Personality Theories and Implementations

  4. NLP: Principle to Understand Mind

  5. Account Lead Professional Attitudes

  6. Tools for Building Client’s Trust

  7. Neurodiversity Mind and How to Work with Them

  8. Personal Plan How to Win Your Client’s Heart

Who can benefit

Account Management staff and anybody else in the advertising agency who needs to build a better relationship with his/her clients.

Investment

Individual : IDR 700K

The investment includes – 

  • Soft-copy of course module (pdf)

  • e-Certificate

  • Coaching session: 1 x 2 hours via WA Group after the course

Venue:

AT YOUR PLACE

We will use www.zoom.us to broadcast the event. Please download the software prior to the event

Note:

  • The minimum no. of participant to run the program is 5 pax. 

Registration will be closed on October 17. Click here to register