Creating WOW Customer Experience

How the right experience can improve customer’s loyalty & increase revenues

October 31 | 14.00 – 17.00 |

with Edo Sutedja (click to view trainer’s profile)


The half-day course will cover:

·       What is CX: Experience that keeps customers

·       Why CX is important for business: Online as well as offline

·       What is a good CX: Experiences that shaped millennials

·       How to create good CX: From commoditization to customization

·       CX prediction: Is it just a trend or a revolution that stays?


Who should attend:

Account Management, Strategic Planner, Brand Manager and other Marketing/Brand and Advertising professionals who believes in making the brand relevant and engaging with customers.



·       Public: Rp 700.000,-/pax

·       Member of P3I Jakarta: Rp 630.000,-/pax

 [incl. coffee-break, PDF course material, documentation, and certificate]



-  The minimum no. of participant to run the program is 5 pax. The maximum capacity is 20 pax

-  Registration will be closed on October 29. Click here to register